How to check if ChatGPT recommends your business
A ten-minute test you can run yourself to see whether ChatGPT, Perplexity and Google's AI answers name your business, and what to do if they don't.
Is your business found, trusted, fast and safe online?
Find out with a free Website Health Check. You get one score and the three fixes that would help most.
What your report will answer
An example, using made-up businesses.
A garage in a market town
ExampleThanks. Your health check is on my list.
I’ll run the full check, confirm the findings by hand and email you the report within 2 working days. If anything is unclear, I’ll reply to ask.
Three places your customers look. Are you in any of them?
Most owners have never checked from a customer’s side. The Website Health Check does it for you.
Google search
The first few results get nearly all the clicks. Page two might as well not exist.
Google Maps
The map shows three businesses before anyone scrolls. Reviews, photos and distance decide which three.
ChatGPT and AI answers
An assistant names a few businesses and leaves the rest out. A small share of searches today, and growing.
Four things checked. One score. Three fixes.
A six-page report about your business, not a generic scan. Every finding is checked by hand before I send it.
Page one of the report, as an example
Website Health Check
Example Garage
Garage in a market town.
58 out of 100
Found nearby, missing further out
Strong on your own street. A mile away, customers see someone else.
- AI search
- 44 / 100
- Named in 2 of 18 answers.
- Google Business and Maps
- 63 / 100
- Top three on the map in 9 of 48 spots.
- Website
- 66 / 100
- 41 out of 100 for speed on a phone.
- Security
- 53 / 100Scored separately
- Software version on show, and out of date.
The three fixes that would help most
Reply to your reviews
None of your latest 20 Google reviews has a reply.
Who: you. 30 minutes a month.
Update the software your site runs on
Your site shows its version to every visitor, and it is out of date.
Who: your web person. An hour.
Give each service its own page
One page lists everything you do, so Google has nothing to rank for each service.
Who: your web person. A day.
What you are doing well
- You are in the top three on the map close to home.
- 6 new Google reviews in the last 90 days.
Found
Where you show on Google, on Google Maps from a grid of spots around you, and whether ChatGPT, Perplexity and Google AI name you. You see who shows up instead.
- Google Maps, top 3
- 9 of 48 spots
- Named by AI assistants
- 2 of 18 answers
Trusted
Your rating, reviews and photos against your nearest competitors, how often you reply, and what is missing from your Google profile.
- Reviews, you against the nearest three
- 38 against 212
- Latest reviews with a reply
- 0 of 20
Fast
How quickly your site loads on a phone, and what your homepage tells Google about what you do and where.
- Speed on a phone
- 41 out of 100
- Town named on the homepage
- No
Safe
What your website gives away to anyone who looks. It only reads what every visitor can see, so nothing on your site is tested or touched.
- Software version on show
- Yes, and out of date
- Protective settings in place
- 2 of 6
- Email protected from being faked
- No
The figures here are examples. Yours come from your own business.
How it works
You ask
Your business name, your website and your email. It takes about a minute.
I run it and check it
The check does the measuring. Then I open your Google profile and your website and confirm each finding by hand.
You get the report
By email, once I have checked it. If you want to talk it through, I offer a 15-minute call. No obligation.
Fixes you can make yourself.
Short guides for owners, not marketers. Each one is something you can do this week.
Why you show on Google Maps on your own street and nowhere else
Google Maps shows different results depending on where the person searching is standing. Here is why your business can be first at your front door and missing a mile away, and what moves it.
How to reply to Google reviews, with examples you can copy
Many small businesses never reply to their Google reviews. Here is what to say to a good review, a bad one and a star rating with no words, in about 30 minutes a month.
Questions people ask first.
What exactly is the Website Health Check?
A six-page report made for your business. It checks four things. Found: where you show on Google, on Google Maps and in answers from ChatGPT, Perplexity and Google AI. Trusted: your reviews and Google profile against your nearest competitors. Fast: how your website performs on a phone. Safe: what your site gives away about its security. You get a score out of 100 and the three fixes that would help most.
Why is the full report not instant?
Because I check it. Automated tools get things wrong, so I confirm every finding against your Google profile and your website before the report goes out. Asking takes you about a minute.
How reliable are the numbers?
Some are solid and some move. Reviews, speed and your Google profile are read straight from the source. AI answers and Google positions change from day to day, so each one is checked more than once, and the report says how solid each number is.
Is it really free?
Yes. It is how I start conversations. If it is useful, you might ask me to do the fixes or build you a new site. If not, the report is yours to keep and use however you like.
I already have a website. Do I need a new one?
Not always. The health check shows whether a few fixes are enough. A Rebuild is for when the site itself is what is holding you back.
Do you test whether my website can be hacked?
No. The security part only reads what your website shows every visitor, such as the software it runs on and which protective settings are switched on. Nothing is tested, logged into or touched. It tells you what is on show, not whether anyone has got in.
Can you get ChatGPT to recommend my business?
Nobody can promise that, and I would be wary of anyone who does. AI assistants lean on a clear website, consistent listings and good reviews, so that is what I build. Google still sends far more visitors than AI does, so that is what I measure first.
What does it cost after launch?
The Care plan is £180 a month and comes with every Build. It covers hosting, updates, backups, an hour of edits and a monthly report on where you rank. Three months minimum, then month to month.
What kind of business is it for?
Any small or medium business whose customers look for it online. It is most useful when you serve a local area, because the map and the Google profile matter most there. If you sell only online, I will tell you which pages apply to you.
Where are you based?
Lancaster. I work with businesses across the UK by video call.
See where your business stands.
Free, and checked by a person before it reaches you.